Performance & Risk Management

KPIs & Risk Management Framework

Data-driven performance monitoring and proactive risk management for the I5 Real Estate Delivery Model

20-50%
Project Duration Reduction
15-30%
Direct Cost Savings
99.9%
Platform Uptime SLA
>50
Target NPS Score

Introduction to the I5 KPIs & Risk Framework

The I5 Real Estate Delivery Model's success hinges on robust performance monitoring and proactive risk management. This framework provides data-driven decision-making throughout the project lifecycle, offering early warning signals for potential issues and quantifiable evidence of improvement over time.

A core aspect is the continuous monitoring of owner-controlled digital platforms and the management of risks associated with both these platforms and partner-used construction technologies. This approach ensures resilience against challenges and demonstrates the value of the I5 approach to stakeholders.

Modern data-driven construction monitoring

Integration with Other I5 Frameworks

The KPIs & Risk Framework is deeply integrated with other core I5 frameworks, operating as a cohesive system

Delivery Framework

Delivery Framework

Project performance is continually monitored using a comprehensive set of Operational, Financial, and Strategic Key Performance Indicators (KPIs) throughout all five sequential phases of the I5 Delivery Framework. Risk management is an embedded and ongoing process across all project phases.

Operational Ecosystem

Operational Ecosystem

The owner-controlled digital platforms (BoK, VS, DfMA, AEC) are fundamental enablers for collecting and analyzing performance data, providing holistic visibility and supporting continuous improvement. The financial framework explicitly accounts for the owner's investment in these core digital platforms and their associated operational costs.

Organizational Framework

Organizational Framework

The roles and responsibilities defined within the Organizational Framework directly influence how performance is tracked and how risks are mitigated, particularly concerning platform administration and usage. Clear accountability for decisions and deliverables is established, including for technology governance.

Financial Framework

Financial Framework

The comprehensive set of KPIs is crucial for financial assessment, and risk management places a particular emphasis on technology-related risks associated with the digital platforms and their financial implications. Contingency planning includes specific technology platform contingency.

Procurement & Contracts Framework

Procurement & Contracts Framework

Contracts include specific cybersecurity requirements and liability clauses related to the security of data transferred and integrated systems. Contractual risk allocation explicitly addresses technology risks related to owner platforms and partner technologies.